Payments & Shipping

 

Purchases can only be released after full payment has been made and funds cleared. Payment must be made in full within seven days and goods collected within 14 days or a £5 surcharge per day will be applied, unless prior arrangements have been made with us.

We accept bank transfer and debit/credit cards with the cardholder present for amounts up to £500. Please note, we are no longer able to accept any payments in cash.

 

In-House Shipping

We are proud to offer a professional in-house packing & shipping service for all items, regardless of size or weight. Our experienced team understand the fragile nature of your items and take great care in packing every one.

 

UK Shipping

We use the best carriers to ship your items, including FedEx, DHL and TNT. We do not use economy carriers.

 

Worldwide Shipping

We use the best carriers to ship your items including FedEx, DHL and TNT. We do not use economy carriers. We provide all the correct and necessary customs declarations and commercial invoices to make sure your items reach you with minimum delay.

 

Shipping Systems

We always use the most suitable shipping materials, boxes, foam and tape to provide a range of custom packaging systems to help with unusual shapes and sizes, or particularly fragile items which require specialist packaging. We offer bespoke packaging and handling, this includes foam packs, custom cartons and full wooden crating. We use the most up-to-date techniques and are happy to consult with you on the best packaging methods.

Our skill in secure packing and custom boxing means that any item, no matter how precious or fragile, will be safe in our hands.

 

Enhanced Shipping Cover

Our enhanced shipping cover (charged at 1.5% +VAT of the invoice total) is designed to give you the peace of mind should the unthinkable happen – damage or loss of your package during transit. With our enhanced cover, we will compensate you for the inconvenience of repair or replacement.

Benefits include;

  • No excess to pay in the event of a claim
  • Simple paperwork
  • Parcel tracking
  • Proof of delivery

Our shipping insurance is based on the declared value of your shipment and is only applicable if we pack your goods. Our shipping insurance is available up to a maximum of £40,000 per consignment. If your consignment has a value of more than this, we will be happy to discuss options for cover with you.

 

Export Licences and Restricted Items

A licence from the Department of Trade will be required before certain items such as weapons or firearms and items related to endangered species such as ivory can be shipped. It is the responsibility of the buyer to arrange these licenses, but we are happy to provide advice and assistance. Please contact us for more details if you are unsure at info@flintsauctions.com.

 

Collection

Any item bought from one of our sales can be picked up from our offices, strictly by appointment only at:

Flints Auctions Ltd
8 Rivermead
Pipers Way
Thatcham
RG19 4EP

CONTACT US

Talk to the Flints Team

 

Subscribe to the latest news from Flints:*