Flints Auctions Ltd take the storage and use of personal data very seriously.
Flints Auctions Ltd operate from our premises at:
and via our websites at www.flintsauctions.com Our contact telephone number is +44 (0) 20 3086 8550.
During the course of your business with us, we collect personal data such as your name, address, telephone numbers and email addresses. We also collect bank details from clients (vendors) who have shown BACS as their preferred payment method.
Visitors to our website will also provide certain information to us via cookies which may include your IP address, geographical information, etc.
In addition, some information is provided by third parties when they instruct us to act on their behalf.
CCTV operates throughout our premises and at our sales, both inside and out, and those images are stored for security and training reasons.
You register as a bidder, either in person or online
You register as a vendor. We will also collect your bank details for remitting auction proceeds.
You request condition reports
You ask to be placed on our mailing lists
You, or your agent, requests that we carry out a valuation
We will also be provided with personal data if we are instructed to act on behalf of a third party.
We collect this information for legitimate business reasons and store the information in line with legal requirements.
We collect and store this information to comply with our legal obligations.
We collect and store this information for legitimate business interests.
We collect these images for legitimate business reasons.
We collect this information for legitimate business reasons and use it for the prevention of crime.
It is essential that staff with the relevant permissions have access to your data in order to efficiently run the business. All our computers and servers are password protected.
Flints Auctions Ltd will securely store data for the periods laid out in their Data Retention Schedule which in the majority of cases is seven years or in line with relevant laws or regulatory obligations (for instance HMRC).
Flints Auctions Ltd will not release your information to third parties to use for their own purposes. We do share data with third parties when it is necessary in order to complete a service.
Our email mailing list is managed through MailChimp and client data such as name, email address and telephone number is saved on their servers.
Payments made through the website are made through PayPal and we do not have access to your card details.
In addition, your data may be transferred to third parties who help us to maintain our service standards such as removal contractors, consultant valuers, etc.
Flints Auctions Ltd also have an obligation to provide data to third parties for the prevention and detection of crime and for anti-money laundering checks.
We collect this information for legitimate business reasons.
We take all appropriate and reasonable steps to keep your data secure by means of physical protection, passwords, anti-virus protection and staff training.
You have a right of access to your personal data that we hold and can have any inaccuracies corrected. This can be obtained by completing a Subject Access Request (SARS) and providing proof of your identity. This should be forwarded for the attention of Mr k. Petts, Flints Auctions Ltd, 8 Rivermead, Pipersway, Thatcham, RG19 4EP
Under Article 17 of the GDPR individuals have the right to have personal data erased. This is also known as the ‘right to be forgotten’. The right is not absolute and only applies in certain circumstances, details of which can be found on the Information Commissioner’s Office website. https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/right-to-erasure/. We will action any right to be forgotten within one month of the request being made to us unless we have a legal obligation to keep or in the exercise or defence of legal claims.
Flints Auctions Ltd
Tel: +44 (0) 20 3086 8550
You may also contact us on the above address in respect of any complaint relating to the processing of your personal data. You may also raise a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk/.
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