"Hello, I have just received my lots via DPD.
As someone who reserves the right to complain about poor service - I firmly believe I have a duty to compliment good service.
My lots have arrived very well packed and at a surprisingly low postage cost, more importantly was the short time lapse between the sale and their delivery to me.
I appreciate it's not easy in these difficult times but - Well done to all.
I have not purchased from you before but have now signed up to your catalogues on line.
I personally have stopped using auction houses who offer no in-house packing and delivery unless they're local, in the hard won experience of knowing what independent packers charge, amounts which sometimes double the auction costs. I am of the opinion that in the jobs market there must be people prepared to earn a few bob packing lots. One of my local auctions is now saying that anything over 2kg will not be posted but stored free of charge until lockdown is over - No collections permitted."
– K. Bailey – Norwich
“I have just received the lot I won at your Photography auction on
May 21 and I must say I am impressed by how efficient and fast everything was.
I have been bidding on other things all over the country and I am still waiting for lots
I won over a month ago, sometimes more. I know things are difficult right now but you seem
to have overcome all difficulties and I cannot but praise your efficiency and professionalism.
So thank you again. It has been a pleasure dealing with you.”
– D. Pellerin – London